Certified Medical Assistant

Responsible for collecting health information, creating useful summaries, and developing personalized action plans in a virtual health care environment.

Primary Responsibilities

  • Outbound calls to new members to welcome them to 4D Healthware’s CCM Program and explain benefits.
  • Review plan of action with members and assist members, as needed, with follow up medical appointments
  • Use clinical judgment (within scope of practice), decision support tools and technology to perform needs-matched, time appropriate resource allocation in support of planned and unplanned care.
  • Appropriately documents patient activities and interventions in a timely fashion.
  • Communicate effectively and provide premier customer service to members and providers.
  • Communicates with members/significant others in a diverse cultural, socioeconomic age group.
  • Interview patient and family members to discern deviations/changes patient’s condition. Give direction as appropriate and according to approved guidelines and protocols
  • May assist with administrative duties including scheduling appointments, maintaining medical records, billing, and coding for insurance purposes.

Education and Experience Required

  • Medical Certification from accredited medical assistant schools
  • One year of experience/exposure to medical records
  • Requires excellent verbal and written communication skills
  • Knowledge of the Health Insurance Portability and Accountability Act (HIPAA)
  • Must maintain certification relative to scope of practice and provide certificate

Position: Full-Time or Part-Time
City: Illinois
Date Posted: 08 Jan 2020


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